Refund Policy You have 24 hours from the date of purchase to request a refund via support@trinusvr.com Please provide the details of the purchase as well as the reason for the request I will review your case and determine if you are eligible for a refund but please note: - Refund requests due to the software not working/incompatibilities/unsatisfactory results won't be approved. Try the free version first! - Activated license keys won't be refunded - A refund fee may apply (depending on purchase method) If your refund request is approved, I will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.